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Reset/pause. Pottery Lottery.
Board:Help With The Game
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Carol and I Wet My Plants 1 day, 4 hours ago

Sabre-toothed Cat
Dodo
The First Little Pig
The Third Little Pig
Birthday Badger
Gorilla
Long-Eared Owl
Singing Bushlark Chick
Unicorn
Baby Wombat

Hello all this is my advanced quest above. I have spotted all except baby wombat and have had all spotted in mine except 2 x baby wombat. I switched quests earlier for easy pot lot. Went back to advanced and all my hard work has been eliminated ??  I definitely did not reset the advanced,  I am very careful. Is it a glitch? Wrote to support but no response as yet 😢. Possibly human error but I'm flummoxed,  can I get my advanced spotted/spotting back ?

Tracey and Cobweb & Begonia1 day, 4 hours ago

I'm sorry but I think you must have reset it.  You could try Support, but I don't think they are usually able to help with stuff like this.

Carol and I Wet My Plants 1 day, 3 hours ago

I am careful Tracey, I know we get pop up are you sure ? regarding reset, I paused advanced, went to easy, activated, returned to advanced later when my duck and dragon spotted to discover all my hard work is completely eliminated from advanced meaning I have to start from scratch. All pics are blank.

Li-Mei and Om1 day, 3 hours ago

I have the same issue with the Advanced pottery quest. I started it, didn't manage to spot an Ibex so I paused it and went on to do other quests. When I came back to it, it was as if I hadn't attempted it at all, it was just not on pause mode. Not problem with the Easy and Intermediate ones, they are still on pause.
I am very careful on what I click so I don't think I had reset the quest accidentally.

Carol and I Wet My Plants 1 day, 3 hours ago

Same here Li-Mei. I paused advanced, reactivated easy, went back to advanced and all eliminated.

Li-Mei and Om1 day, 3 hours ago

Sorry to hear that,  especially when you have advanced so far xx

Carol and I Wet My Plants 1 day, 2 hours ago

I am devastated Li-Mei, don't feel like coming back to play. I need to calm down and maybe rethink? Was it my fault?

Patricia and Muffy1 day ago

It sounds like a problem that should be reported. 

Lesley and White Angel ~ SOUTH AUSTRALIA ~ FFU (♥‿♥) 23 hours, 43 minutes ago

Oh no :( Please let us know when you hear from support. Weird if it's happened to at least 2 of you....

Carol and I Wet My Plants 16 hours, 39 minutes ago

Response from support.
Hi Carol

If any quest shows different data then check you have activated the correct quest, if you the quest now shows that no spotting or attracting has been done, then you will have accidentally reset it and there is a pop up warning box that you need to confirm this action which also gives the option to cancel it should you need to.

Unfortunately it's not possible for quests to be restored once they have been reset.

Regards,

Fairyland Support
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